Turnlore · invited beta
Support
Help for invited Turnlore testers. The beta is for adults 18 and over; features and story text may change.
Sign-in and recovery
Use the email address associated with your account. Complete email verification before playing. If you forget your password, choose Forgot password on the sign-in screen and check your inbox and junk folder. If the link expires, request a new one.
Delete an account
Open Account settings, choose Delete account and read the confirmation before continuing. Deletion removes account access and initiates private story cleanup. See Privacy for shared files, retries and provider retention limits. If you cannot sign in, contact support for help with your request.
Purchases, restores and refunds
If purchases are available in your beta, use Restore purchases in Account settings while signed in to the Turnlore account used for the purchase and the same Apple Account. If access is still missing, send the product name and error message to support. Do not send payment details or passwords. Request Apple purchase refunds through reportaproblem.apple.com; deleting a Turnlore account does not request a refund.
Safety and privacy
Pause or leave a story if its content makes you uncomfortable. Contact support to report unsafe content, unexpected access or a privacy concern. Include only the details needed to investigate; do not include other people’s private information.
Beta feedback
Describe what you expected, what happened, the steps to repeat it, and your app version and device. Screenshots can help, but remove private details first. TestFlight feedback is also available to invited iOS testers. This beta does not establish public App Store availability or a guaranteed response time.